Privacy Policy

Last updated: 25/07/2026

Neutral Clothing ("we", "us", "our") operates www.neutralstreetwear.com. This policy explains how we collect, use, and protect your personal data when you visit our site or place an order.

Information We Collect

Contact details: name, email address, shipping/billing address, phone number
Order information: items purchased, order history, payment confirmation (we do not store full card numbers — payments are processed securely by our payment provider)
Technical data: IP address, browser type, and site usage data collected via cookies and analytics tools (e.g. Google Analytics)
Marketing preferences: if you subscribe to our mailing list, we store your email address for that purpose

How We Use Your Information

To process and deliver your orders
To respond to customer service enquiries
To send marketing emails (only if you have opted in — you can unsubscribe at any time)
To improve our website and product offering through aggregated analytics

Sharing Your Information

We do not sell your personal data. We share information only with trusted third parties necessary to run our business, including:

Payment processors (e.g. PayPal, Stripe)
Shipping and courier providers
Email marketing platforms (if you're subscribed)

Data Retention & Security

We retain personal data only as long as necessary for the purposes above and take reasonable technical measures to protect it from unauthorised access.

Your Rights (UK GDPR)

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@neutralclothing.net.

Cookies

Our site uses cookies to improve browsing experience and analyse traffic. You can control cookie preferences through your browser settings.

Contact

Questions about this policy: support@neutralclothing.net