Shipping Policy 

Last updated: 25/07/2026

Processing Time

Orders are typically processed within 2–5 business days from the date of purchase, excluding weekends and public holidays.

Shipping Destinations

We currently ship to: the United Kingdom, and internationally to Europe and select international destinations.

Shipping Rates & Delivery Times

DestinationEstimated DeliveryCost

United Kingdom3–5 business daysFree

Europe5–10 business daysCalculated at checkout

Rest of World7–14 business daysCalculated at checkout

Delivery times are estimates and may vary due to courier delays outside our control.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number (where available).

Customs & Import Duties (International Orders)

International customers may be responsible for customs fees, import duties, or taxes charged by their country. Neutral Clothing is not responsible for these additional charges.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact us at support@neutralclothing.net and we'll help track it down.